1. Introduction
Mike's Tickets, Inc (“Company,” “we,” “us,” or “our”), located at 853 West 17th Street, Suite A, Costa Mesa, CA 92627, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our ticketing services.
Please read this Privacy Policy carefully. If you disagree with its terms, please discontinue use of our services.
2. Information We Collect
We collect information that you voluntarily provide to us when you:
- Purchase tickets or request a consultation through our website or by email
- Register for our newsletter or marketing communications
- Contact us for customer support or general inquiries
- Participate in any promotions, surveys, or contests we offer
The personal information we may collect includes your full name, email address, mailing address, payment information (processed securely through third-party processors), event preferences, and communication preferences. We also automatically collect certain technical data including your IP address, browser type, device identifiers, and browsing behavior on our site through cookies and similar tracking technologies.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process ticket purchases and fulfill orders
- To deliver digital tickets and booking confirmations
- To respond to your inquiries and provide customer support
- To send administrative communications, such as order confirmations and receipts
- To send promotional communications if you have opted in to receive them
- To improve our website, services, and customer experience
- To comply with legal obligations and enforce our terms
- To detect and prevent fraud or unauthorized activity
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided those parties agree to keep your information confidential. We may also disclose your information when required by law, to protect our rights, or in connection with a business transfer or merger.
5. Data Security
We implement appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. All payment transactions are encrypted using industry-standard SSL technology. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use necessary browser storage to remember your consent selection. Optional analytics is disabled unless you choose to allow it in the cookie banner. You can review or change your selection at any time through “Cookie Settings” in the footer. See our Cookies Policy for details.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to certain exceptions)
- Opt out of marketing communications at any time
- Data portability where technically feasible
California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us at admin@mikestickets.xyz.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without parental consent, please contact us immediately.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: